COVID-19 SAFETY PROTOCOLS
Your safety is our number one priority.
Please note that if you are feeling unwell, showing any symptoms of the virus or have been in contact with anyone that has been recently ill, please inform us in advance and take the initiative to stay home.
Are masks mandatory?
Masks must be worn upon collection and delivery.
What is our new exchange policy ?
We stand behind everything we sell, however following the recent circumstances, there will be no exchanges of any kind. Due to the nature of our product, all designs made to order, refunds will be issued in the form of store credit, within seven business days of purchase.
What safety measure will TIALANI be taking before, during, and after production?
We follow all necessary steps to ensure the safety of not only ourselves but our customers. This includes the daily sanitization of all equipment (periodically throughout the day), washing of hands and material.